To keep Copia Crafts a safe and trustworthy space for everyone, we ask all members to follow these guidelines. These rules help us maintain a positive environment where creativity thrives, trust is built, and everyone feels respected.
1. Be Kind and Respectful
- Treat every customer and member with courtesy and respect, regardless of background, identity, or beliefs.
- No harassment, bullying, hate speech, threats, or discriminatory language of any kind.
- Disagreements may happen. Handle them professionally and constructively.
2. Sell Only Authentic Handmade Items
- Featured items in your profile page must be designed and handmade by you (or your team).
- No reselling of mass-produced, commercially manufactured, or drop shipped items.
- Vintage or upcycled items are fine if the final product is substantially transformed by your creative work.
3. Be Honest and Transparent
- Provide accurate descriptions. Tag craft types and specialties that apply.
- Add clear photos of your items.
- Disclose your policies on timelines, pickup, shipping and returns.
- Represent your skills, location, and availability truthfully.
4. Respect Intellectual Property
- Only sell items you have the right to sell.
- Do not copy another maker’s designs, photos, or descriptions.
- Respect copyrights, trademarks, and brands.
5. Connections and Communication
- All sales, communication and payments happen directly between maker and buyer.
- Communicate clearly about shipping, returns, and any policies you set.
6. Prohibited Behavior and Content
- No spam, scams, or fraudulent activity.
- No illegal items or services.
- No adult content, weapons, drugs, or anything that violates local laws.
- No unsolicited advertising or promotion of outside businesses in profiles or reviews.
7. Reviews
- Reviews must be honest, fair, and based on actual connections and sales.
8. Reporting Issues
If you see something that violates these guidelines: Contact us on your account page.
We review every report seriously and confidentially.
9. Enforcement
Violations may result in:
- Warnings
- Removal of listings
- Temporary or permanent suspension of accounts. We reserve the right to make final decisions on guideline enforcement to protect the community.
Questions about these guidelines? Contact us through your account page.
